Definitely no low-mid priced common brand foods. My dog likes cat turds so forgive me if I don't feel the need to buy a 5lb bag of artisanal dog food for 25$. I'd say his taste are pretty base and I'll spend my money where I can find a reasonable balance between price/quality/quantity.
Friendly staff. They do care a lot about animals, not a bad thing. Just not a higher rating because they don't have too many items, and their prices are a little much.
Some, not all, of the ladies working here can be rude. Rather pompous in their belief that they're a knowledge base better than a veterinarian.
I try to support local business wherever I can and had been enthusiastic when this place started up in its original location then moved to its current location. That changed the more I tried to interact with the business.
If I could give this dump zero or negative stars I would. Her 'rescue' is a joke. The animals are made to live in horrid conditions, amongst piles and piles of feces and the rotting carcasses of cats that died of who knows what and she never bothered to dispose of the bodies. The smell of ammonia from the cat urine is strong you can smell it when you drive by her house if you have your windows down. REAL rescues take animals AWAY from situations such as hers. There needs to be a serious intervention and she should never be allowed to own animals again.
Prices are inflated to the point where traveling to Manhattan may still be the cheaper option. Or just check online and have it delivered. I'd almost swear that they just order from a pet catalog I also get and just mark up the price.
Yes even small critters deserve a good home but you don't have to be a jerk about it. I watched twice as customers were turned away from making fish purchases because the customers sounded like newbies. Rather than take the business opportunity to educate the newbie (and potentially make more sales) the customers was just flat out told that they wouldn't sell the fish to them as the clerk walked away. One customer was wanting to add more fish to a small tank and the other was wanting a cheap pet for a small child. Not hard to understand why you'd be hesitant to sell them a pet, wouldn't have been difficult to explain to the customers either. I managed to talk to both, explained why I'd thought they'd been turned away and directed their business to a more helpful establishment. Both appreciated the input and understanding at my assumption of why they'd been denied service.
Great customer service. Great selection of high-quality dog foods.
This is a small business with wonderful staff. They always do their best to answer my questions or point me in the right direction. There are lots of pets to look at and even a few furry friends walking around to say hello. Fun place to go.
Selection fluxes on various goods in these smaller stores and sometimes you can get a staff member that knows when an item you're after will be restocked. It's not that hard to teach your staff to know where to look for delivery schedules on regularly stocked items.
Positive note: They DO care about animals and how animals are treated. Rescue and adoption are big positives over some places wanting to push out pure breed animals.
So support this small business at your own risk. Good on you if you're getting the service you want or expect. But I tried several times and ended up being disappointed.
Pampered Pet is a US Store based in Junction City, Kansas. Pampered Pet is located at 308 W 6th St, Junction City, KS 66441, USA.
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